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Service Design for UC Health

Cincinnati, Ohio, Oct. 2013 - Dec. 2013

Service and space redesign for UC Health Bone Marrow Transplant Center. The goal is to identify patient centered solutions that re-invent the infusion experience and improve work process for clinicians. The deliverables include a 5-year ideal state envision, and short term solutions that help to approach the long term goal. 

Our Solution
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